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Speak with one of our real Fiix Elbow Coaches. They've helped thousands overcome stubborn tennis and golfer’s elbow pain.
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We'd love to hear from you. Our team is here to help.
Let your customers get in touch with you by filling out the email form below.
Address
c/o Saltbox, Suite J12,
4440 Round Lake Rd,
Arden Hills, MN 55112
Phone
(Toll Free) 833-410-0409
763-276-1201
8am to 5pm CST Monday – Friday
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The robot is amazing, emulsion oil is excellent, intelligent strengthening programs, my elbow is 95% plus improved and I’m on the beginning of week 9 recovery. Very happy and telling everyone I can who I see wearing a forearm strap and no smile ;)
I play a lot of pickleball and golf, and I really needed something to relieve my elbow pain from the activities of each sport that I love. I saw the ads for the Fiix Elbow, and gave it a shot. The rental was for 8 weeks, but it was amazing from Day 1! I felt it was working to massage and scrape the knots out of the inflamed area, the instructions that came with the device were spot on, including what to expect and how long each process takes. The ONLY problem I had with the machine...was that it worked too good! My pain was totally gone after week 6, and even though I tried to stick with the program for it's full length, I didn't need it on week 7 and 8. I have since returned it after the 8 week trial, but am now back to buy it outright, as my pain has returned after not having it for over a month. I love the device, should have just bought it from the get go instead of renting it, I would HIGHLY recommend buying it and keeping it for long term use. The battery life was amazing btw, great product!
Hi Sean, we're thrilled to hear how much the Fiix Elbow has helped you enjoy your favorite activities pain-free! Thank you for sharing your experience and recommending it — we think you'll love having it for good now. Wishing you continued comfort and success!
I paid nearly $400 for the Fiix Body, and the armband failed after only two cycles of use. I’m extremely disappointed that I was then expected to spend another $40 on a replacement strap rather than the company standing behind such an expensive device. The customer service representative I spoke with was helpful in explaining how the machine works and how the treatment is intended to be used, but she is not responsible for refunds, and I have yet to receive a response regarding my refund request. The device did seem to help my tendinitis the first time I used it, but unfortunately, it did not help the most recent time. Given the high cost, durability issues, and lack of response regarding my refund, I can’t recommend it.
Hi Charity - we appreciate your feedback and remember working with you 2 years ago. We are happy to work with you again now We hear our customers on our strap and continually make improvements - a new one is being shipped now. Regarding not responding to you we absolutely did take care of you and will continue- this was your review from July 2024 -
Charity Pattison - I had been struggling with a severe case of tennis elbow for 7 months. I had tried everything with no relief. I heard about Fiix body so I purchased it and followed the entire program but still had the same amount of pain. It was recommended that I meet with one of the guys (Rusty) who created Fiix body. He determined that I didn’t have the machine positioned correctly and recommended completing a second round of the program. I had doubts after everything I been through but it worked!! The pain was present up until wk 7 and then it was just gone! I am back to all of the activities I previously had done and without any pain. This company has been great to work with. Lori has been very helpful and always willing to troubleshoot with me but you must use this program the way exactly how they recommend or it will not work.
Had to send out to get fixed, they were very helpful on the phone, and I got it back very fast.