Privacy Policy
Fiix Body (collectively, 'Fiix Body,' 'we' or 'us'), takes the protection and proper use of your information seriously.
This Privacy Policy describes how we collect and use personal information about you when you call us on the phone, visit our website fiixbody.com and certain Fiix Body controlled social media pages (including on Facebook, Instagram, Spotify and Twitter) (collectively the 'Service').
WHAT PERSONAL INFORMATION DO WE GATHER?
Here are the general types of information we gather:
INFORMATION YOU GIVE US
We receive and store any information you provide to us when you complete surveys, request additional information from us, participate in a sweepstakes or other incentives, post information on the Service, make purchases online, set up accounts, sign up to receive our newsletters or other e-mail communications, communicate by e-mail, communicate with us through a social media platform (for example Facebook, Twitter, Pinterest, Instagram), communicate with us by telephone or physical mail with our customer service, use our services or products, or otherwise interact with us. Such information may include your name, address, e-mail address, shopping interests and preferences, transaction history and other personal data. To help improve your experience or enable certain features of the Service, you may choose to provide us with additional information such as age. You can choose not to provide certain information, but then you might not be able to participate in our surveys or incentives, purchase products, or take advantage of certain features of the Service.
If you engage with us through a social media platform those communications are governed by this Privacy Policy as well as the policy of the relevant social media platform.
You may choose to provide us names or other contact information for a friend to take advantage of a referral or other program, to send them product information or gifts, or to utilize a social feature of the Service. Subject to restrictions imposed under applicable laws and unless otherwise specified when you provide us the information, the information we collect about you and your friend may be stored and used in the ways described in this Privacy Policy.
We value your reviews, comments, feedback, testimonials, etc., which help us improve our services and products. By making such submissions to us, you assign your rights in the submissions.
INFORMATION RECEIVED FROM YOUR USE OF OUR SERVICE
We and our business partners receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use technologies such as "cookies" and "clear gifs" to obtain certain types of information when your Web browser accesses one of our Sites, or when you are provided the opportunity to complete surveys, participate in a sweepstakes or other incentives, or open or respond to any newsletter or other e-mail. We may also allow our business partners, including ad networks, to use these technologies to serve advertisements, provide other advertising services and/or collect certain information when you visit the Sites or utilize the Service. For more information about regarding third party marketers and business partners please see the "THIRD PARTY MARKETERS AND OTHER BUSINESS PARTNERS" section of this Privacy Policy below.
Briefly, "cookies" are small files that we transfer to your computer's hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as an existing customer or previous Site visitor. "Clear gifs" are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of Web users or to let us know if you have opened an e-mail that we sent you.
Examples of the information we collect and analyze in this manner include the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on the Sites and related services, including the products you view or searched for, as well as the URL you come from and go to next (whether this URL is on the Sites or not).
You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on, and significant portions of, the Sites. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access the Service even if you disable cookies. Some browsers incorporate a 'Do Not Track' (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States).
We may use, or permit our business partners to use, other technologies similar to cookies for the same purposes as we may use cookies, including to collect and analyze information regarding your use of our mobile, desktop and device applications. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques.
HOW WE USE AND SHARE PERSONAL INFORMATION
GENERAL USE
We use your personal information to conduct our business and to provide you with and improve the Service. For example, we may use your personal information for such purposes as customizing future shopping and savings opportunities for you, confirming and tracking your orders, understanding our customer demographics and preferences and communicating with you.
We also may combine any or all information that we collect or obtain.
THIRD PARTY MARKETERS AND OTHER BUSINESS PARTNERS
Our business partners may use cookies on our Sites for the same general purposes identified in this Privacy Policy, including to improve their own marketing, products or services. Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites. Companies that we share information with, including ad networks, may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising, and to help us and third parties do the same. You may opt out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting http://www.networkadvertising.org/choices and http://www.aboutads.info/choices. We do not guarantee that all third parties we work with will honor the elections you make using those options, but we strive to work with third parties that do.
AGGREGATED AND ANONYMIZED DATA
We may, and we may authorize third parties to, produce research reports and other information and data using your personal information by excluding information, or requiring the third party to exclude information, that makes the information identifiable. We may use and disclose, and authorize third parties to use and disclose, non-personally identifiable information at our discretion.
SERVICE PROVIDERS
From time to time, we employ other companies and individuals to perform various functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.
ONLINE FINANCING
If you apply for credit through the Service, your personal information may be shared with a credit agency(ies) and other parties as necessary for our business purposes in connection with such credit application. All credit decisions are subject to the policies set forth in the credit application.
SPECIAL EVENTS
If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), we may share your information with those organizations participating in the applicable event.
BUSINESS TRANSACTIONS
Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership. In these types of transactions personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.
PROTECTION OF FIIX BODY AND OTHERS
We may release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Use and other agreements; assist in fraud protection or investigation; or protect the rights, property, or security of us, you, our users, or others.
SECURITY
We have reasonable security measures in place to protect against loss, misuse and alteration of your personal information under our control. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
OTHER PURPOSES
We may use and share personal information for other purposes with your consent.
WHAT CHOICES DO I HAVE?
As discussed above, you can always choose not to provide information, although that might prevent us from personalizing the Service for you or may prevent you from participating in a survey or sweepstakes or taking advantage of certain useful features of the Service. We will retain in our files information you have requested to delete in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Terms of Use. Furthermore, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems.
If you do not want to receive informational or promotional information from us via phone, e-mail or mail, you may do so by:
-Sending an e-mail to info@fiixbody.com
-Sending a written request to the following address:
Fiix Body
Attn: Customer Service - Privacy
4440 Round Lake Rd W
c/o Saltbox Suite J12
Arden Hills, MN 55112
If you want to review, delete, change or modify any of your personal information, you may do so by:
-Sending an e-mail to info@fiixbody.com
-Sending a written request to the following address:
Fiix Body
Attn: Customer Service - Privacy
4440 Round Lake Rd W
c/o Saltbox Suite J12
Arden Hills, MN 55112
You can also opt out of marketing or advertising emails by utilizing the 'unsubscribe' link or mechanism noted in marketing or advertising you receive from us. In certain circumstances, as required by applicable law, we may require your prior opt-in consent at the time of data collection.
A SPECIAL NOTE ABOUT CHILDREN
The Service is not designed or intended for use by children under 14. If you are under 18, you should use the Service only with involvement of a parent or guardian. Children under 14 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information from a child under 14, we will take appropriate steps to delete it. Please visit the FTC's website at https://www.ftc.gov for tips on protecting children's privacy online.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Fiix Body 10904 57th Street NE, Albertville, MN 55301. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
USERS OUTSIDE OF THE UNITED STATES
If you are a user of the Service outside of the United States, by using the Service and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country, and where governments, courts or law enforcement or regulatory agencies in those other countries may be able to obtain disclosure of that personal information through the laws of those countries. By providing your information, you consent to your personal information being used in this way.
UPDATES TO THIS PRIVACY POLICY
As this Privacy Policy may be modified from time-to-time, you should check this Privacy Policy frequently for any such changes. When we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our website, and we will update the effective date at the end of this Privacy Policy. Our use of information gathered or obtained at any time is subject to the Privacy Policy in effect at the time of such use, as permitted by law.
LINKS TO THIRD PARTIES; THIRD PARTY SYNCHING
The Service may provide links to other Internet sites, content or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.
QUESTIONS AND CONTACT INFORMATION
If you have any questions about this Privacy Policy or the Service, please contact us by:
-Sending an e-mail to info@fiixbody.com
-Sending a written request to the following address:
Fiix Body
Attn: Customer Service - Privacy
4440 Round Lake Rd W
c/o Saltbox Suite J12
Arden Hills, MN 55112
TERMS APPLICABLE TO DATA FROM CANADA
If we collect personal information from Canadian residents, in addition to the above, the following terms shall also apply to our collection, use and retention of that information:
You have the right to obtain a copy of the personal information we have about you, although we reserve the right to charge a reasonable fee for this depending on the nature and frequency of your request(s) and our cost to provide the information.
TERMS APPLICABLE TO DATA FROM EU MEMBER COUNTRIES
We are based in the United States. In most cases, the personal information we collect is stored and used in the United States.
If we collect personal information from EU residents in a manner subject to the European Union’s General Data Protection Regulation ('GDPR') then, in addition to the above, the following terms shall also apply to our collection, use and retention of that information:
Basis for Collection. As set out above, we collect and process personal information for which you have given your express consent. We also collect and process personal information in order to improve our services, to deliver services and perform obligations under contracts we have with you, and to comply with our own legal obligations.
HEALTH AND OTHER SPECIAL CATEGORIES OF PERSONAL DATA. To the extent that information we collect is health data or another special category of personal data subject to the GDPR, we ask for your explicit consent to process such data. We obtain this consent separately when you take actions leading to our obtaining such data. You can withdraw your consent at any time, including by removing our access to a third-party service, or emailing us at info@fiixbody.com.
Onward Transfer. Except as otherwise provided in this Privacy Policy, we only disclose personal information to third parties who reasonably need to have access to it for the purpose of the transaction or activity for which it was originally collected or to provide services to or perform tasks on our behalf or under our instruction. All such third parties must agree to use such personal information we provide to them only for the purposes for which we have engaged them and they must either: (a) comply with the EU-US Privacy Shield Principles or another mechanism permitted by the applicable EU & Swiss data protection law(s) for transfers and processing of personal information; or (b) agree to provide adequate protections for the personal information that are no less protective than those set out in this Privacy Policy. Where we have knowledge that an entity to whom we have provided personal information is using or disclosing personal information in a manner contrary to this Privacy Policy, we will take reasonable and appropriate steps to prevent, remediate or stop the use or disclosure.
Authorized Transfer. We also may disclose personal information for other purposes or to other third parties when you have consented to or requested such disclosure. Please be aware that we will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We are not liable for appropriate onward transfers of personal information to third parties.
Data Processors. We may retain third parties to process or analyze personal information we collect from the Service. For example, the Sites may be maintained or hosted by a third party service provider, a promotion may be administered by a sales promotion agency, and/or products may be fulfilled by a wholesaler. These suppliers and other third parties who provide services for us are contractually obligated not to use personal information about you except as we authorize.
Profiling. We may analyze personal information we have collected about you to create a profile of your interests and preferences so that we can contact you with information that is relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use personal information about you to detect and reduce fraud and credit risk.
Your Rights. Your rights include: (a) a right to withdraw your consent to the processing of personal information about you to which you have previously given consent; (b) a right to object to processing of personal information about you for the purpose of direct marketing; and (c) a right to have personal information about you corrected or removed.
If you request to have personal information removed, we may retain some of your personal information as necessary for the purposes of our legitimate business interests or in furtherance of public interests in accordance with applicable law. Any personal information you have shared publicly with others may continue to be publicly visible on the Service.
You also have the right to obtain a copy of the personal information we have about you, although we reserve the right to charge a reasonable fee for this depending on the nature and frequency of your request(s) and our cost to provide the information.
Questions and Complaints. If you have questions or complaints regarding this Privacy Policy or our handing of personal information about you, please contact info@fiixbody.com. We will promptly investigate and attempt to resolve complaints and disputes in a manner that complies with the principles described in this Privacy Policy.
Enforcement and Disputes: In addition to the above, you may complain to your home data protection authority and can invoke binding arbitration for some residual claims not resolved by other redress mechanisms. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
This Privacy Policy was last modified on October 2024.
Medical Advice/Device Disclaimer
The products, services and information provided by Fiix Body should in no way be considered a replacement for medical advice or treatment. Fiix Body products, Fiix Body app, Fiix Body consultations, Fiix Body website, Fiix Body videos and/or Fiix Body printed materials are provided for educational and informational purposes only and do not constitute providing medical advice or medical services. You should always consult your physician or healthcare professional before starting any exercise or therapy program or before adopting any treatment for a health problem, or a suspected health problem of any kind. Reliance on any information provided by Fiix Body and it’s partners is solely at your own risk.