Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, simply contact our Customer Service department at 833-410-0409 or fill out the return form below within 90-days of receipt of product for a Return Merchandise Authorization (RMA) number. We will send you a pre-paid shipping label so you don't have to pay a thing!
Fiix Body accepts returns of merchandise only under the following conditions:
- You must receive a RMA number from Fiix Body before shipping the product to us.
- All purchases must be returned within 90-days of receipt of product.
- All parts and accessories must be returned within 90-days of receipt of product .
- Your return shipment must be postmarked no later than two (2) weeks after we have provided your RMA number.
- Products must be returned undamaged in suitable packaging (preferably original shipping box).
- Must be in original condition with all accessories included.