Unfortunately, the device did not work for me. Only because towards the end of the 8 weeks I discovered that I have polyneuropathy. However, I did adhere to the program which did not interfere with my daily routine. So, I have to say that was a plus. But what I want to focus on is the customer service that Lori provided. Simply put, Excellent! I spoke to her on the phone before purchasing and explained to her what I was dealing with, and she conveyed such a caring attitude. I later spoke to her to let her know about the recent diagnosis and that device has not worked for me and all in all she still continued to show that same caring disposition. It would have been great if the device worked, but the chance to get to know someone who truly cares was even better. Again, thank you.